Quality Improvement

PHAB’s Refreshed Tools for Transformation Courses

Both the Readiness Assessment and Pathways Recognition are tools departments can use to build on the transformation work taking place in public health departments. Content for these two courses has been refreshed to align with…

Updated PHAB Templates Now Available!

Every PHAB template now reflects the refreshed Standards & Measures (2026) with new requirement language and updated guidance and examples. Please download the newest versions before your next submission, and retire any copies you’ve saved…

PHAB’s Updated Learning Center

With a refreshed design, enhanced navigation, and expanded functionality, PHAB’s new Learning Center continues to serve as the central hub for educational opportunities related to the Standards and Measures, Accreditation, Reaccreditation, Pathways, and Tools for…

Process Improvement Readiness Assessment Tool

Health agencies can use this tool to assess their business processes and find actionable recommendations to improve.

A person wearing a white polka-dot shirt holds a tablet and stylus, looking down at the screen.

Milwaukee’s New EHR Delivers Better Patient Care

Milwaukee used PHIG to launch a new Electronic Health Record (EHR), Ocean Epic. The new system increases efficiency, improves patient care, and provides a more complete picture of population health.

Headshot of Dominique Hyatt-Oates, Deputy Commissioner at the City of Milwaukee Health Department.