Quality Improvement

Process Mapping Training

Process mapping is a first step toward quality improvement, onboarding, accreditation, succession planning, and AI readiness. This workshop and supplemental materials provide the vocabulary, notation, and guidance to make a team mapping session productive.

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How Wisconsin Is Reducing Administrative Burden on Local Health Departments

Learn how Wisconsin is streamlining processes to improve the administrative experience for local health departments.

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Basic PDF Accessibility Remediation Demonstration

This video is a demonstration of basic PDF remediation techniques using Adobe Acrobat Pro. The methods in the video address some of the most common fixes needed to make a PDF converted from Microsoft Word accessible.

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PHAB Topical Brief: Using SRS to Strengthen Behavioral Health Capacity Across Jurisdictions

This PHAB topical brief supports health departments and health care partners in using service and resource sharing (SRS) as a practical strategy to strengthen behavioral health capacity and overall system alignment and performance.

How Tennessee Is Rewiring Public Health from the Ground Up

In this episode of the PHIG Impact Report, leaders from the Tennessee Department of Health share how they’re using PHIG funding to transform care at both the clinical and community level.

Headshot of Sanjana Stamm, APRN-BC and Jennifer Trail, LAPSW