Accountability & Performance Management

QI in Action: Streamlined Operations Get Funding Out Faster to Local & Tribal Communities in Nevada

Nevada is using PHIG to achieve accreditation and build a culture of quality improvement, which has led to major efficiency gains, especially in contracting.

Mitch DeValliere of the Nevada Division of Public and Behavioral Health speaking in an interview.

How Southern Nevada Health District used QI Tools to Double Healthy Start Enrollments

Southern Nevada Health District used a QI approach to make small changes in their Healthy Start recruitment process, which doubled program enrollment.

Rich Hazeltine of Southern Nevada Health District speaks in interview.

Saving Lives while Saving Millions: Missouri Measures the Economic Impact of Public Health

By using PHIG to hire a health economist, the Missouri Department of Health & Senior Services can evaluate the economic impact of its programs and identify which strategies are most effective and cost-efficient.

John Fieno of Missouri Department of Health and Senior Services speaks in interview.

OKC County Clinics Use Patient Navigators to Double Patient Load while Providing More Complete Care

Oklahoma City County Department of Health used PHIG to improve their clinical flow. The results? Their clinic doubled the number of patients they see in a day.

Tre Williams of the Oklahoma City County Department of Health speaks in interview.

PHAB Measure 10.3.1A Guidance and Template

The purpose of PHAB Measure 10.3.1A (Initial and Reaccreditation) is to assess the health department’s process for the resolution of ethical issues that arise from the health department’s programs, policies, interventions, and employee/employer relations. This guidance…