Accountability and Performance Management

Montana Leverages Virtual Platform to Optimize Training and Improve Service Delivery Across the State

Montana is using a customized virtual training platform to improve workforce development, resolve logistical challenges, and strengthen public health services with timely, trusted, and trackable resources.

Woman stands at a podium presenting on Montana's virtual training.

Ohio Leads the Nation in Accreditation. Here’s Why.

Driven by state policy, financial support, and hands-on technical assistance, Ohio’s success offers a model for the rest of the nation for PHAB accreditation. Read about the experiences of two Ohio health departments and how accreditation…

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PHIG-Funded Local Health Agencies Model Strong Performance Management Systems

Learn how leaders from Columbus, Philadelphia, and San Antonio health departments build performance management programs, promote quality improvement, and enhance overall performance.

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DC Health Champions Workforce Well-Being with Trauma-Informed Leadership

In 2024, DC Health’s PHIG-supported workforce team prioritized well-being and strong organizational culture by introducing servant leadership principles to define culture and provide training, application, and recognition of these values to improve engagement and retention at…

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Louisiana Department of Health Creates Strategic Plan with PHIG Hub Support

The Louisiana Department of Health’s (LDH) Bureau of Planning and Performance held a two-day strategic planning meeting, establishing a cohesive plan to guide the activities and key performance indicators for all bureau teams over the next…

A diverse group of individuals collaborating around a whiteboard filled with notes and diagrams.