Quality Improvement

How Southern Nevada Health District used QI Tools to Double Healthy Start Enrollments

Southern Nevada Health District used a QI approach to make small changes in their Healthy Start recruitment process, which doubled program enrollment.

Rich Hazeltine of Southern Nevada Health District speaks in interview.

OKC County Clinics Use Patient Navigators to Double Patient Load while Providing More Complete Care

Oklahoma City County Department of Health used PHIG to improve their clinical flow. The results? Their clinic doubled the number of patients they see in a day.

Tre Williams of the Oklahoma City County Department of Health speaks in interview.

How Wisconsin Is Reducing Administrative Burden in Public Health

In this episode and as part of ASTHO’s PHIG Impact Report series, Amy Perkins of the Wisconsin Department of Health Services talks about how the state is rethinking public health infrastructure funding to make life easier…

Headshot of Amy Perkins, MPH

Demystifying Performance Management and Quality Improvement: Start Simple, Build Smart

This session breaks down key PHAB measures, clarifies what site reviewers expect, and offers practical, right-sized approaches for health departments working to meet accreditation requirements. Participants will leave with clearer direction and actionable next steps.

Leveraging Low-Cost Technology to Drive Workforce Success: How DCHHS Reduced Vacancy Rates with the Public Health Workforce Tool

This session explores how Dallas County (DCHHS) designed, built, and iteratively improved the Public Health Workforce Tool (PHWT) to meet evolving workforce management needs while maintaining a low cost. Participants learn how features such as role-based…