Leveraging Low-Cost Technology to Drive Workforce Success: How DCHHS Reduced Vacancy Rates with the Public Health Workforce Tool
ResourcesSession Summary
This session explores how Dallas County (DCHHS) designed, built, and iteratively improved the Public Health Workforce Tool (PHWT) to meet evolving workforce management needs while maintaining a low cost. Participants learn how features such as role-based access, automated reports, and dynamic employee profiles enhance manager engagement, data accuracy, and organizational insight, and have the opportunity to discover how real-time vacancy tracking, manager feedback loops, and integration with HR updates contributed to reducing DCHHS’s vacancy rate by over 60%.
Presenter(s):
- Moderators: Lonias Gilmore, Big Cities Health Coalition and Kate Donaldson, Big Cities Health Coalition
- Katy Womble, J.D., Deputy Director of Program Operations, Dallas County Health and Human Services
- Ganesh Shivaramaiyer, MBA, Deputy Director of Finance, Dallas County Health and Human Services