Chicago Uses PHIG to Upgrade Health Department Onboarding Process

Success Stories

The Chicago Department of Health (CDPH) used PHIG funds to modernize its employee onboarding and training system. CDPH transformed onboarding from a three-hour in-person meeting into a digital, interactive training module that employees can revisit anytime during their tenure. Additionally, CDPH developed a training creation process that enables internal employees to contribute content. These contributions are then adapted into interactive trainings tailored for staff, strengthening onboarding and fostering continuous learning across CDPH.