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Impacting Public Health

Success Stories

See firsthand stories of impact from the PHIG grant. From small wins to transformative changes, PHIG is fostering widespread innovation in public health systems and structures.

  • Virginia Beach Shapes Workforce Strategy with Employee Stay Survey Insights

    The Virginia Beach Department of Public Health has leveraged PHIG funding to engage and retain its workforce and recruit new public health practitioners. One major activity was a district-wide “stay survey” designed to gain deeper insight into why employees remain with the agency. Questions focused on work-life balance, job satisfaction, growth opportunities, and organizational culture. The survey yielded valuable insights and highlighted several priority areas focused on training and professional development, communication, employee recognition, and work-life balance. The survey results also reinforced what worked well, including how supervisors, managers, and the health director are leading the district. The agency will apply survey findings and use PHIG support to implement changes that align with the needs and aspirations of our employees, ensuring that Virginia Beach has the workforce needed to provide consistent public health services and programs to its communities.

    A pen rests on a checklist with three items checked off.

  • San Diego County Shares Health Data with Communities to Co-Create Solutions

    The County of San Diego Health and Human Services Agency is using PHIG to better assess and respond to community health needs. The agency’s Public Health Services Department used PHIG to bolster its Community Health Statistics Unit and hire staff and consultants to convene community meetings. At these meetings, experts shared data and collaborated with community members to identify top health issues across the county’s five regions. This process revealed local and cross-cutting issues, like housing, behavioral health, and food insecurity. Regional Teams created community health enrichment plans to address these issues, including strategies such as creating a centralized food hub where public, private, and community partners will distribute food to residents in the county’s South Region. The strengthened Community Health Statistics Unit also helps bring additional funding into the county, supplying specific data to help regional teams and communities apply for grants.

  • Riverside County Utilizes PHIG to Seed Community Health Worker Positions

    In October 2023, Riverside University Health System – Public Health established its Community Health Worker (CHW) Hub to establish, standardize, and expedite the hiring and training process for CHWs employed throughout Riverside University Health System. Part of establishing the CHW Hub involved setting up reimbursement mechanisms, including billing and electronic health record systems, to ensure the sustainability of CHW positions and the hub model. The health department utilized PHIG dollars and funding from other sources to seed new CHW positions as they established patient caseloads and ramped up billing of productivity hours. As of October 2024, CHWs within Riverside University Health System have reported over 2300 billable encounters and assisted over 2000 patients.

    An Asian couple engaged in a productive discussion while working on a laptop in a contemporary office environment.

  • LA County’s Community Public Health Teams Build Trust, Connect Residents to Health Services

    Building on successful partnerships with community-based organizations developed in response to the COVID-19 pandemic in 2020, the Los Angeles County Department of Public Health developed its Community Public Health Teams framework in 2022. A Community Public Health Team is a formal, five-year partnership between a community-based organization, a health care partner, and dedicated public health staff. Using PHIG funding, LA County Public Health brought this framework to life by selecting Rising Communities as a third-party administrator, who then selected and funded ten teams. The teams conduct annual home visits to at least 8,000 households, assessing their health needs and connecting them to care. They also host community convenings to identify and address their community’s biggest concerns. This initiative uses face-to-face engagement to build trust and long-term relationships, connect residents to health resources, and empower communities as active partners in shaping public health efforts.

    A woman engages in conversation with a resident in their home.

  • PHIG Supports Iowa HHS in Creating a More Responsive Data System

    The Iowa Department of Health and Human Services (HHS) is using PHIG funding to improve the availability and quality of public health data for analysis. Currently, three datasets are in the lake, with a fourth to be added in 2025. Additionally, HHS is establishing robust data governance around data access controls in the data lake and identifying the best solutions to link across the different data sets, allowing for more timely, data-driven decisions, especially during crises. PHIG funding also enabled the expansion of the workforce with new epidemiologists and data scientists, who can utilize the data lake to respond to data requests and perform analysis.

    Two men in business suits analyzing graphs displayed on a large screen in a professional setting.

  • FSM Continues Efforts to Improve Health Services in Remote Areas Under PHIG

    Through PHIG, the Department of Health and Social Affairs – Federated States of Micronesia (FSM) is building on their efforts to rehabilitate clinics on outlying islands that they began under the National Initiative to Address COVID-19 Health Disparities Among Populations at High-Risk and Underserved, Including Racial and Ethnic Minority Populations and Rural Communities Funding. FSM is completing a community assessment of dispensaries to better understand the quality of health services and community healthcare needs. The assessment results will help FSM prioritize dispensary infrastructure improvements and staff training, ultimately supporting the health of those on more remote islands.

    A hand holding a medical cross against a blue background.
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