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Impacting Public Health

Success Stories

See firsthand stories of impact from the PHIG grant. From small wins to transformative changes, PHIG is fostering widespread innovation in public health systems and structures.

  • Philadelphia DPH Uses Exit Interviews to Guide Workforce Retention Strategies

    For the first time, the Philadelphia Department of Public Health (PDPH) can capture detailed information on both contract and civil service employees who leave the department, giving them the data they need to understand how to best support their workforce and reduce the rate of separations. This work began in 2024 when PDPH submitted a PHIG technical assistance request to explore using exit interviews. In response to the request, Public Health Management Corporation—NNPHI's PHIG Hub for Regions 2 and 3—guided the unit in collecting in-depth information about why employees were leaving the department. While developing the exit interview questionnaire and process, PDPH received advice and resources on best practices from ASTHO and another PHIG recipient's health department. The department began conducting exit interviews in the winter of 2024 and plans to use the findings to inform and improve retention strategies.

    A woman shakes hands with the person across the desk in a professional interview setting.

  • PHIG-Funded Local Health Agencies Model Strong Performance Management Systems

    Learn how leaders from Columbus, Philadelphia, and San Antonio health departments build performance management programs, promote quality improvement, and enhance overall performance.

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  • Enhancing Health Equity through PHIG Funding for the Wilkes-Barre Health Department and NAACP Wellness Fair

    The Wilkes-Barre Health Department and NAACP collaborated to host the 2024 Wellness Fair, leveraging PHIG funding to innovate outreach strategies and attract over 300 attendees with 24 healthcare providers. This success is crucial as it addresses significant health disparities, particularly among underserved populations, including a rapidly growing Hispanic/Latino community. As a result, the health fair is now part of NAACP's annual workplan, allowing for more events to serve vulnerable groups. PHIG funding accelerated this success by facilitating targeted marketing and increasing vendor participation by 75% while boosting attendance by 300%. Ultimately, this initiative enhances community engagement and promotes health equity, leading to better health outcomes for those in need.

    A diverse group of individuals shaking hands around a conference table, symbolizing collaboration and agreement.
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