Chicago Uses PHIG to Upgrade Health Department Onboarding Process
The Chicago Department of Health (CDPH) used PHIG funds to modernize its employee onboarding and training system. CDPH transformed onboarding from a three-hour in-person meeting into a digital, interactive training module that employees can revisit anytime during their tenure. Additionally, CDPH developed a training creation process that enables internal employees to contribute content. These contributions are then adapted into interactive trainings tailored for staff, strengthening onboarding and fostering continuous learning across CDPH.
