Guam DPHSS Streamlines Agency Processes with PHIG Support

The Guam Department of Public Health and Social Services (DPHSS) is leveraging PHIG and the Department of the Interior’s Technical Assistance Program to target government-wide business process improvement efforts. In November 2024, partners from both initiatives came together with a wide array of Guam health agency staff to map out agency recruitment processes and timelines, identify bottlenecks, and define the next steps to streamline health agency processes. This initiative is an excellent example of how jurisdictions can use PHIG dollars to support collaborative, effective, and efficient government systems for improved population health outcomes.