Performance Management/Process Improvement

Thumbnail reads: The Quality Improvement Toolkit: A Step-by-Step Guide to Creating PHAB-ulous QI Projects. Featuring the City of San Antonio, Metropolitan Health District. March 7, 2024.

The Quality Improvement Toolkit: A Step-by-Step Guide to Creating PHAB-ulous QI Projects

This ASTHO webinar focused on the different elements of a new Quality Improvement (QI) Toolkit which includes a step-by-step guide for health department staff to carry out a QI project in compliance with the Public Health Accreditation Board (PHAB). This presentation welcomes all health department employees interested in learning about QI tools, documenting work, and the components needed to submit a project for PHAB.

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Screenshot of presentation slide; text reads The Frontline Advantage: Discovering and Developing a Frontline Clerical Workforce, Georgia Department of Public Health - Southeast Health District, February 15, 2024

The Frontline Advantage: Discovering and Developing a Frontline Clerical Workforce

This virtual session will help attendees to define core competencies for clerical staff, build training, and create professional development programs to ensure the successful recruitment, retention, and enhancement of the public health workforce. This event is geared toward quality advisors, HR professionals, PHIG recipients, and those involved with developing public health infrastructure.

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