Lincoln’s New Portal Expands Public Access to Environmental Health Services
Success StoriesThe Lincoln-Lancaster County Health Department (LLCHD) launched a new Environmental Health Management System to improve inspection workflows, reporting, and public access, with support from PHIG. At the center of this effort is the Environmental Public Health Portal, where residents can apply for permits, request inspections, submit payments, and view food inspection records. LLCHD also consolidated years of data and scanned over 500,000 documents into a searchable database, enhancing efficiency for staff and transparency for the public. This system modernizes service delivery and supports a more responsive, data-driven, and accessible approach to environmental health.