Join ASTHO and the Louisiana Office of Public Health for a webinar highlighting their multi-year journey revising their Performance Management System and their successful reaccreditation. The team will share how they used quality improvement strategies to revise and launch their system, and lessons learned from the process and PHIG TA connections.
Objectives:
- Describe the linkage between performance management (PM) and quality improvement (QI) within the public health context.
- List the best practices when conducting organization-wide change management efforts.
- Demonstrate the importance of garnering appropriate staff buy-in when implementing a new performance management process.
Meet the Speakers from the Louisiana Department of Health:
- Anna Bryant, MSN, RN, CEN, CLSSBB, Performance Manager,
- Robert Hines, MSPH, CLSSBB, Deputy Director for Planning & Performance